For small businesses in Skipton & beyond

Your AI employee, sorted.

Andy sets up a ChatGPT-powered AI assistant for your small business — available 24/7 on WhatsApp. Answers enquiries, follows up leads, summarises meetings, searches your files, and handles the repetitive tasks that eat your day. Like a PA — without the salary. No tech skills needed

Machina AI automation dashboard showing workflow overview

WHAT YOUR AI ASSISTANT HANDLES

One AI assistant.
A load of jobs done.

  • Enquiries & Lead Follow-Up

    Your AI assistant answers incoming WhatsApp messages instantly — day or night, weekend or Bank Holiday. Qualifies leads, captures details, and follows up so nobody falls through the cracks.

    Responds in seconds, 24/7

    Captures name, number, and what they need

    Follows up automatically if no reply

  • Bookings & Scheduling

    Clients ask about availability, your assistant checks your calendar, confirms appointments, and sends reminders. No back-and-forth. No no-shows.

    Works with your existing booking system

    Sends automatic appointment reminders

    No app downloads needed for your clients

  • Your Daily AI Assistant

    More than just answering messages. Your AI assistant starts your day with a briefing, keeps track of your schedule, summarises meetings, searches your files, and handles the repetitive tasks that eat into your day. Like having a PA — without the salary.

    Morning briefing — appointments, reminders, what needs doing

    Summarises meetings and sends you the key points

    Searches files, handles repetitive tasks, frees up your time

  • Ideas & Content Support Body

    Need a caption, a reply, or a quick email draft? Ask your AI assistant directly from WhatsApp. Social media help · Email drafts · On-brand tone

    Resolve 70% of support tickets instantly

    Onboard customers 10x faster

    Scale support without scaling headcount

  • Enquiries & Lead Follow-Up

    Your AI assistant answers incoming WhatsApp messages instantly — day or night, weekend or Bank Holiday. Qualifies leads, captures details, and follows up so nobody falls through the cracks.

    Responds in seconds, 24/7

    Captures name, number, and what they need

    Follows up automatically if no reply

  • Bookings & Scheduling

    Clients ask about availability, your assistant checks your calendar, confirms appointments, and sends reminders. No back-and-forth. No no-shows.

    Works with your existing booking system

    Sends automatic appointment reminders

    No app downloads needed for your clients

  • Your Daily AI Assistant

    More than just answering messages. Your AI assistant starts your day with a briefing, keeps track of your schedule, summarises meetings, searches your files, and handles the repetitive tasks that eat into your day. Like having a PA — without the salary.

    Morning briefing — appointments, reminders, what needs doing

    Summarises meetings and sends you the key points

    Searches files, handles repetitive tasks, frees up your time

  • Ideas & Content Support Body

    Need a caption, a reply, or a quick email draft? Ask your AI assistant directly from WhatsApp. Social media help · Email drafts · On-brand tone

    Resolve 70% of support tickets instantly

    Onboard customers 10x faster

    Scale support without scaling headcount

  • Enquiries & Lead Follow-Up

    Your AI assistant answers incoming WhatsApp messages instantly — day or night, weekend or Bank Holiday. Qualifies leads, captures details, and follows up so nobody falls through the cracks.

    Responds in seconds, 24/7

    Captures name, number, and what they need

    Follows up automatically if no reply

  • Bookings & Scheduling

    Clients ask about availability, your assistant checks your calendar, confirms appointments, and sends reminders. No back-and-forth. No no-shows.

    Works with your existing booking system

    Sends automatic appointment reminders

    No app downloads needed for your clients

  • Your Daily AI Assistant

    More than just answering messages. Your AI assistant starts your day with a briefing, keeps track of your schedule, summarises meetings, searches your files, and handles the repetitive tasks that eat into your day. Like having a PA — without the salary.

    Morning briefing — appointments, reminders, what needs doing

    Summarises meetings and sends you the key points

    Searches files, handles repetitive tasks, frees up your time

  • Ideas & Content Support Body

    Need a caption, a reply, or a quick email draft? Ask your AI assistant directly from WhatsApp. Social media help · Email drafts · On-brand tone

    Resolve 70% of support tickets instantly

    Onboard customers 10x faster

    Scale support without scaling headcount

HOW IT WORKS

Up and running in a week here's how

No jargon. No 6-week onboarding. Andy handles the tech; you get a working AI assistant.

We Have a Chat

01

Andy learns about your business — what you do, how clients contact you, what questions you get asked. No prep needed.

Andy Builds Your Assistant

02

Andy sets up your AI assistant on WhatsApp, trained on your business. You review it, tweak it, approve it.

Integration & Testing

03

We connect it to your calendar, your FAQs, your booking flow. Then we test it properly — Andy acts as a customer so you can see it in action.

Launch & Optimization

04

You go live. Andy monitors the first two weeks and fine-tunes based on real conversations. Ongoing monthly management included.

We Have a Chat

01

Andy learns about your business — what you do, how clients contact you, what questions you get asked. No prep needed.

Andy Builds Your Assistant

02

Integration & Testing

03

Launch & Optimization

04

We Have a Chat

01

Andy learns about your business — what you do, how clients contact you, what questions you get asked. No prep needed.

Andy Builds Your Assistant

02

Andy sets up your AI assistant on WhatsApp, trained on your business. You review it, tweak it, approve it.

Integration & Testing

03

We connect it to your calendar, your FAQs, your booking flow. Then we test it properly — Andy acts as a customer so you can see it in action.

Launch & Optimization

04

You go live. Andy monitors the first two weeks and fine-tunes based on real conversations. Ongoing monthly management included.

Machina transformed how our operations team thinks about scale. We're processing 3x the volume with the same headcount, and accuracy has never been higher.

Testimonial user profile

Gerry Chan

Gerry Chan

VP of Operations | Inertial

VP of Operations | Inertial

Machina transformed how our operations team thinks about scale. We're processing 3x the volume with the same headcount, and accuracy has never been higher.

Testimonial user profile

Gerry Chan

VP of Operations | Inertial

Pricing

Transparent pricing for every stage of automation

Starts at:

$50K

Perfect for validating ROI on a single high-impact workflow before committing to full-scale automation.

What's Included:

1 automated workflow or process

Discovery & requirements analysis

Custom AI agent development

Integration with up to 3 existing systems

Testing & quality assurance

30 days post-launch support

Performance monitoring dashboard

Documentation & training

PILOT

Starts at:

$150K

Comprehensive automation across 2-3 critical workflows with deeper integrations and ongoing optimization.

What's Included:

Everything in Pilot, plus

2-3 automated workflows or processes

Integration with unlimited systems

Human-in-the-loop review workflows

90 days post-launch support

Monthly performance optimization

Priority support (24-hour response)

SCALE

Starts at:

Custom Pricing

End-to-end automation strategy with custom AI agents, unlimited workflows, and white-glove service for mission-critical operations.

What's Included:

Everything in Scale, plus

Unlimited automated workflows

Custom AI model development

Dedicated engineering team

Advanced security & compliance features

On-premise deployment options

SLA guarantees (99.9% uptime)

Executive reporting & insights

ENTERPRISE

Starts at:

$50K

Perfect for validating ROI on a single high-impact workflow before committing to full-scale automation.

What's Included:

1 automated workflow or process

Discovery & requirements analysis

Custom AI agent development

Integration with up to 3 existing systems

Testing & quality assurance

30 days post-launch support

Performance monitoring dashboard

Documentation & training

PILOT

Starts at:

$150K

Comprehensive automation across 2-3 critical workflows with deeper integrations and ongoing optimization.

What's Included:

Everything in Pilot, plus

2-3 automated workflows or processes

Integration with unlimited systems

Human-in-the-loop review workflows

90 days post-launch support

Monthly performance optimization

Priority support (24-hour response)

SCALE

Starts at:

Custom Pricing

End-to-end automation strategy with custom AI agents, unlimited workflows, and white-glove service for mission-critical operations.

What's Included:

Everything in Scale, plus

Unlimited automated workflows

Custom AI model development

Dedicated engineering team

Advanced security & compliance features

On-premise deployment options

SLA guarantees (99.9% uptime)

Executive reporting & insights

ENTERPRISE

Starts at:

$50K

Perfect for validating ROI on a single high-impact workflow before committing to full-scale automation.

What's Included:

1 automated workflow or process

Discovery & requirements analysis

Custom AI agent development

Integration with up to 3 existing systems

Testing & quality assurance

30 days post-launch support

Performance monitoring dashboard

Documentation & training

PILOT

Starts at:

$150K

Comprehensive automation across 2-3 critical workflows with deeper integrations and ongoing optimization.

What's Included:

Everything in Pilot, plus

2-3 automated workflows or processes

Integration with unlimited systems

Human-in-the-loop review workflows

90 days post-launch support

Monthly performance optimization

Priority support (24-hour response)

SCALE

Starts at:

Custom Pricing

End-to-end automation strategy with custom AI agents, unlimited workflows, and white-glove service for mission-critical operations.

What's Included:

Everything in Scale, plus

Unlimited automated workflows

Custom AI model development

Dedicated engineering team

Advanced security & compliance features

On-premise deployment options

SLA guarantees (99.9% uptime)

Executive reporting & insights

ENTERPRISE

Frequently asked questions

Get the answers you need to move forward

What kind of companies do you work with?

We work primarily with mid-market to enterprise companies across finance, healthcare, legal, manufacturing, and SaaS — from Series A startups scaling operations to established enterprises modernizing legacy workflows.

How long does it take to see results?

Will AI replace our team members?

What happens after launch?

How do we get started?

What kind of companies do you work with?

We work primarily with mid-market to enterprise companies across finance, healthcare, legal, manufacturing, and SaaS — from Series A startups scaling operations to established enterprises modernizing legacy workflows.

How long does it take to see results?

Will AI replace our team members?

What happens after launch?

How do we get started?